I have been using AVG for a good number of years now and it has worked trouble-free for me. Out of the blue, a couple of days ago, a strange thing began happening to my AVG 8 Free Edition antivirus. It would refuse to update itself. A popup kept appearing saying Update failed. The connection with update server has failed.

Initially, I thought it was just due to the update server being too busy, with AVG boasting over 80 millions users worldwide. The next day, the symptoms were exactly the same, and I thought there was something wrong with my Internet connection, or perhaps the updater was being blocked by the firewall. I quickly ruled that out when it still would not update even using my wireless connection at home.

A search on Google revealed many other disgruntled users with the same problem, but no solution was to be seen. I then decided to check through every option in the Tools…Advanced Settings menu in AVG. Under the Update settings, I discovered that a checkbox saying ‘Use dial-up connections’  had somehow become selected. I unchecked this and restarted AVG, and voila! It was hungrily downloading the updates it had been deprived of the past few days.

So if you don’t know why your AVG 8 antivirus decides to stop updating all of a sudden, double check this setting to make sure it didn’t get switched on somehow.